Mixo · Support

How can we help?

Questions about your collection, blends, wear tests, account, or Mixo+ are welcome.

Email support

support@mixoblends.com

We aim to respond within two business days.

Common questions

For sign-in, verification, profile, or account-deletion questions, include the email address associated with your account.

Tell us which fragrances or blend are involved and what you expected to happen. Screenshots are helpful, but never include passwords.

Use Restore Purchases in Mixo if an active subscription is not recognized. Apple manages subscription billing and cancellation.

Confirm that notifications are enabled for Mixo in iOS Settings. Wear-test reminders are scheduled locally on your device.

Stop using a fragrance if irritation occurs and follow the manufacturer’s instructions. Mixo cannot provide medical or allergy advice.

Create a support ticket to keep replies and follow-up details together in your account.

For access, correction, deletion, or another privacy request, contact our privacy inbox or use Account → Delete Account.